We dispatch all orders discreetly from the United Kingdom in plain, secure packaging. This page explains our dispatch and delivery process.
Dispatch Times
We aim to dispatch all in-stock orders within one working day of order confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Delivery Estimates
For deliveries within the United Kingdom, customers typically receive their order within 1–3 working days from the date of dispatch. Delivery times are estimates only and are not guaranteed. We use reputable and reliable UK postal and courier services, and tracking may be provided where applicable.
Packaging
Every order is sent in discreet, unbranded packaging with no reference to the contents.
Delays & Responsibilities
Delays may occur due to postal service disruptions, incorrect address details or events outside of our control. We are not responsible for delays caused by third-party delivery providers. It is the customer’s responsibility to ensure that delivery details are correct at the time of ordering; we cannot accept liability for orders delayed or lost due to incorrect information provided.